FAQ

Payments

We accept major credit and debit cards. All payments are processed through secure and encrypted payment gateways to ensure your data stays safe.

Yes. We use industry-standard security measures and trusted payment processors. Your card details are never stored on our servers.

Do you offer refunds?

Refunds are evaluated on a case-by-case basis. If you experience an issue with a paid service, please contact our support team for assistance.

Are there any hidden charges?

No. All pricing is transparent. The amount shown during checkout is exactly what you pay—no hidden or extra fees.

Yes. Once your payment is completed, you will receive a confirmation email with payment details for your records.

Yes, you can upgrade or modify your service plan by contacting our support team. Any applicable price difference will be communicated clearly.

We love feedback! You can send your suggestions through our contact page or email our support team. Every suggestion is reviewed carefully.

Absolutely. If you feel a specific job category or city should be added, let us know and we’ll consider it for future updates.

Suggestions are typically reviewed within a few business days. Implementation timelines may vary depending on feasibility and priority.

Yes. Employers are encouraged to share feedback on posting tools, filters, and visibility options to help us improve the platform.

While we can’t always notify individually, major updates and improvements are announced on our platform.

Yes. Many of our improvements are driven directly by user feedback. Your input helps shape the future of toronto.careers.